Mon copain a acheter la nouvelle console/Pc Lenovo Legion Go aujourd'hui à la Paris Games Week.
Très heureux il a fait l'installation et à jouer pendant un temp. Par la suite il l'a mit à charger et l'a éteinte.
Revenant plus tard il l'allume, rentre son code de compte windows et là écran noir/Gris... La souris est visible mais rien ne ce passe.. après plusieurs redémarrage rien..
Je sais que cela n'a pas été encore commercialiser dans les magasins et que cette console est toute nouvelle.. Mais je voulais savoir si des personnes saurait d'où viendrais le problème ? Ou si cela est déjà arriver avec quelqu'un venant de l'acheter ?
Après quelque recherche, j'ai essayer d'avoir le menu de réinitialisation.
Je suis rester pendant 1 minute sur le bouton d'alimentation, le menu c'est afficher.
Nous avons réinitialiser n'ayant qu'un jeu sur la console ce n'était pas grave..
Le problème ne s'est plus afficher par la suite, mon copain pense que c'est un problème avec Windows 11, mais une réinitialisation à réinstaller windows et plus de problème pour le moment.
Mais bon, si quelqu'un a d'autre solution cela peut être utile pour d'autre personne ou si le problème reviens ^^'
Dernière modification par OursGarou ; 06/11/2023 à 09h31.
Comme tu le précise c'est une nouvelle sortie, donc il y a très peut de retour.
Je ne sais pas encore s'il est possible de faire un démarrage en mode sans echec, pour le moment le seul conseil que je vois c'est de se rapprocher du SAV.
@Valiguard le mode sans échec était un excellent conseil, car je pense aussi que c'était un processus (tâche de fond) ou une application qui bloquait le démarrage et vu qu'une réinstallation a tout arrangé (pour le moment en tout cas) ça peut donc confirmer ce scénario 😁
Et oui très important de faire les mises à jour 👍
Tag me to be sure I see the answer and reply to you / Taguez moi pour être sûr que je vois la réponse et vous réponde en retour
Most of my writings in no particular order (mostly in French) / La plupart de mes écrits sans ordre particulier >> HERE/ ICI <<
Comme l'a dit @GoLLuM13 il semble que ça soit bien une application qui a bloqué le démarrage de la tache "explorer".
@Valiguard mode sans échec, oui, un bon point de départ.
Je suis ravi de voir que le problème est déjà résolu, la GO étant vraiment toute nouvelle, il n'y a pas encore vraiment de FAQ dépannage sur le sujet, mais on va s'efforcer de créer ça !
En tout cas, ce serait cool d'avoir des petites photos et review de la bête de votre part !
Tout savoir sur les nouveaux Legion 7 Un gros GG a GoLLuM13 pour ce guide !
I understand that you're having trouble with your new Lenovo Legion Go console/PC. Specifically, after turning on the device, you see a black/gray screen with a visible mouse but no other responsive actions. You've tried restarting the device several times, but the issue persists.
The APP name is Rummy, and the game Rummy Nabob is getting more famous daily. This app is a game changer in the world of rummy and Teen Patti.
Since this is a new device and hasn't been marketed in stores yet, it's possible that you're experiencing a software issue that hasn't been widely reported yet. Here are some troubleshooting steps you can try:
Power cycle the device: Completely shut down the device, unplug it from power, and let it sit for at least 30 seconds. Then, plug it back in and turn it on.
Try a different user account: If you have another user account on the device, try logging in as that user to see if the issue persists. This could help determine if the problem is related to your specific user profile.
Boot into safe mode: Safe mode is a diagnostic startup mode that loads only the basic drivers and services necessary for Windows to run. Booting into safe mode can help identify if any third-party software or drivers are causing the black screen issue.
Update Windows: Check for any available Windows updates, as these often include fixes for known software issues.
Perform a system restore: If the issue persists, you can try performing a system restore to revert the device's state to a previous point in time when it was working properly.
Reinstall Windows: As a last resort, you may need to reinstall Windows to completely reset the device's software. However, this option should be considered only if all other troubleshooting steps have failed.
If none of these steps resolve the issue, it's recommended to contact Lenovo customer support for further assistance. They may have more specific troubleshooting steps or be aware of any known software issues related to the Lenovo Legion Go. Additionally, they can help you determine if the problem is hardware-related and requires repair or replacement.
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Legion Community Terms and Conditions
Last updated 19th February 2021
Welcome to Legion Community (“Legion Community” or the “Platform") - powered by Standing on Giants*- an online communication platform operated by Lenovo (the “Client”).
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Your Use of Legion Community Platform
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OursGarou
