Hi All,
I've been a long time IBM and then Lenovo fan, having owned a T41, T42, T43, X60, X61, X220, X230, T440, (still have and use some of these) and finally bought a brand new Legion 5 2022 i5-12500 with RTX3050Ti last month from Amazon.ae
However, since it's a 2022 model, upon checking the serial number online, it seems the Lenovo warranty already started in March 2022 and will expire this year in May 2024, and Lenovo are unable to fix this, since more than 6 months have passed.
@Ozimandius Unfortunately it looks like you were not given a really brand new laptop.
The warranty should start from the first stratup, or at worst from the shipping date.
You should return it, not only because of that but mostly because you don't know why that item was given back to Amazon.
Amazon is not transparent in most of their returns, so even if you bought through their official store they could've repackaged a return that looks brand new and still sold it as totally new.
About warranty in other countries, you should ask Lenovo and specify which countries. Here in Europe it's valid for any European country, but not outside EU. I don't know what applies to UAE regions.
Gaming laptop enthusiast with a passion for Game Design
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Legion Community Terms and Conditions
Last updated 19th February 2021
Welcome to Legion Community (“Legion Community” or the “Platform") - powered by Standing on Giants*- an online communication platform operated by Lenovo (the “Client”).
Legion Community enables its registered users (the “Users") to post and share content, such as information about Lenovo products, services, events, social media activity and videos ("Content”) to the Platform.
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By accessing or using Legion Community you signify that you have read, understood, and agree to be bound by these Terms. If you do not agree, then you should not access or use the Platform.
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Your Use of Legion Community Platform
ELIGIBILITY. This Program is open to Participants who are age 18 years or older at the time of entry. This Program is not open to: (1) employees or internally contracted vendors of [Client] or its parent/subsidiaries, agents or affiliates; (2) the immediate family members or members of the same household of any such employee or vendor; (3) anyone professionally involved in the development or administration of this Program; (4) employees or internally contracted vendors of governments and government-affiliated companies or organizations; or (5) any employee whose employer's guidelines or regulations do not allow entry in the Program. This Program is open to residents of Italy, Spain, Norway, Finland, Sweden, Denmark, Kingdom of Saudi Arabia, United Arab Emirates, South Africa. This Program is void in any other country and where otherwise prohibited or restricted by law.
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The approximate retail values of rewards are subject to change based on current market conditions at the time of reward redemption. Participants are not entitled to any surplus between actual retail value (ARV) of a reward and stated ARV and any difference between stated ARV and actual value of the reward will not be awarded. No substitution, assignment, transfer, or cash redemption of any reward is allowed. Lenovo reserves the right to substitute a reward with another reward of equal or greater value should the advertised reward become unavailable for any reason. If applicable, rewards may be fulfilled in the form of voucher(s), coupon(s) and/or gift card(s) in Lenovo’s sole discretion. If a Participant is unable to participate in or accept a reward or any portion of a reward for any reason, Lenovo shall have no further obligation to such Participant. Lenovo will not replace any lost or stolen rewards after redemption by Participants. In no event will Lenovo be responsible for fulfilling more than the stated number of rewards. Participants acknowledge and agree that rewards are available in limited quantities and reward type and availability are subject to change at Lenovo’s sole discretion. Lenovo shall have no obligation or liability to Participants for any changes made to reward type or availability.
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When using Legion Community, you will comply with all applicable laws and regulations, and all terms of use and similar rules concerning your use of any Social Media Outlet or other third party publishing platform.
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These Terms are governed by the laws of England.
Entire Agreement; Severability
These Terms, together with Lenovo’s Data Privacy Policy and any amendments and any additional agreements you may enter into with Lenovo in connection with the Platform, shall constitute the entire agreement between you and Lenovo concerning the Platform. If any provision of these Terms is deemed invalid, then that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms will remain in full force and effect.
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Sarkhan
