Black view 5000 android 6.0 crushes and refuse to switch on

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  • inabolic1977's Avatar
    Level 2
    Black view 5000 android 6.0 crushes and refuse to switch on further than the starting logo! Before crushing showed on the screen a warning saying launcher error (MIND YOU IS THE LAUNCHER THAT THE PHONE WAS ORIGINALLY SOLD WITH) then the walpaper was turned back to the factory settings walpaper and then almost immidiately died on me. I have tried reviving it by pressing volume up and start button and then run a test control it said everything was ok ... deleted cali and then formatted the divice at the end of the menu was a choice of rebooting ... it goes to the starting logo and freezes! By pressing start button and volume down button I get a choice of recovery boot it does not go any further than the starting logo! the choices fast boot or boot normal the same .... CAN ANYONE HELP ??
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  • MustafaM7moud's Avatar
    Level 47
    this either a boot loop or something wrong with the motherboard or in some rare cases a battery issue,
    in case of boot loop you need to flash your stock rom, and since its a MediaTek processor you can do that using SP flash tool + download your stock rom from blackview official website or from HERE and the steps like in this video
    other reasons you should go to a specialist😥
    sorry for you, and good luck 🙏
    One step closer to greater understanding!
  • PrincessShahd's Avatar
    Level 25
    It is evident that your phone is experiencing a severe operating system malfunction. The cause could be corrupted system files, memory issues, or even a hardware failure.
    The early bird catches the worm