2 Legion Pro 7s Stuttering in Games

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  • ActualBigJake's Avatar
    Level 2
    I'm at a total loss here. I recently bought a Legion Pro 7i (13900hx, RTX 4080) from Amazon, and while it was able to hit high FPS, I was getting various stuttering issues in games. In Cyberpunk 2077, it stutters whenever I use the rear view button. In Witcher 3 it would stutter constantly, and then in GTA V it would stutter during the benchmark, during the sections with the Jet flying and the car driving. All these problems persisted after a clean install of GPU drivers with DDU, and a factory reset.

    So we return it, and I order a new Pro 7, this time with a 7945HX and RTX 4080. And low and behold, it has the same exact issues as my previous one. Is this laptop line known for this? I dont know what to do.

    I've traid messing with every graphic setting in Nvidia control panel, I've tried every vantage mux setting, I really feel like I've exhausted all my options.
  • 4 Replies

  • MustafaM7moud's Avatar
    Level 47
    It's not common to see so many complaints about Legion 7i, so it's just maybe an Individual case I guess 🤔🤔
    Stuttering is mostly either software or hardware failure, since you eliminated the software one, then it's just maybe a hardware one, and since it's Amazon it's easy for them both to be a returned laptops because of the same issue.
    try purchasing from official store and tell us if you had the same problem again.
    or maybe some Legion Specialist here tells you what problem it was if there was any!
    Good luck getting a new one problem free and have the best fun on it!
    One step closer to greater understanding!
  • M2lobaz's Avatar
    Level 52
    @ActualBigJake
    I'd guess it's Amazon issue as they have the largest sales count, they might miss handle/store their items causing hardware damage.. so you need to find another well rated retailer depends on where you live and try your luck again
    SHOCK and AWE
  • mazen18's Avatar
    Level 27
    i would recommend to get all the windows updates and drivers up to date, that if you haven't already done that.

    and i hope your problem get solved soon❤️
  • PrincessShahd's Avatar
    Level 25
    I’m sorry to hear you're experiencing these issues with your Legion Pro 7i. It sounds frustrating, especially after trying multiple solutions.
    Please Verify Game Settings and Compatibility: Ensure that your games are updated to their latest versions, and check if there are any known issues or patches for the games you’re experiencing problems with.
    It’s possible that the issue might be due to the purchase source, Amazon, because of poor storage conditions.
    🧚‍♀️All that glitters🌠is not gold