Has anyone tried the trade-in program? I am having issues...

I am looking to get a new laptop and was thinking of trading in my RTX 3060 legion 5.

When I try to go through the trade in process, it allows me to fill out the form until the "processor" drop down.

I select my processor ( I also tried with every other processor) and that's all, it wont let me use the HDD, memory or SSD forms and just tells me it is worth 0 dollars. 

Has anyone used this successfully?

Parents
  • Traded in my Y740 last month and the online tool was definitely clunky. Felt like whack-a-mole trying to enter my specs. Luckily, I got a rep on chat who helped straighten things out. They mentioned the program is getting an overhaul soon, but immediateedgeapp.org does a pretty good job estimating trade-in value in the meantime. In my experience, selling privately usually fetches a higher price, but it can be a hassle.  What do you guys think? Worth the convenience or hold out for a better online quote?

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  • Traded in my Y740 last month and the online tool was definitely clunky. Felt like whack-a-mole trying to enter my specs. Luckily, I got a rep on chat who helped straighten things out. They mentioned the program is getting an overhaul soon, but immediateedgeapp.org does a pretty good job estimating trade-in value in the meantime. In my experience, selling privately usually fetches a higher price, but it can be a hassle.  What do you guys think? Worth the convenience or hold out for a better online quote?

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