Hello,
I've reached out to Sales, Support, and Twitter teams several times about extending the warranty longer than a year on my Legion Go. It appears that if I purchase through the Lenovo site I can extend the warranty to 3 years from 1. However, adding an extended warranty on an already purchased device is unavailable. The Steam Deck I treated like a new born baby randomly died after 1yr 4m and I was denied warranty coverage.... so it would give me some peace of mind if I was able to get an extended warranty purchased sooner rather than later.
Can anyone from the Lenovo team give me confirmation that I will be able to purchase an extended warranty for my device? If so, is there any idea of when this will be available?
I really need to know whether or not I will be able to extend this as I purchased through Best Buy and the return window will be closing shortly. If I have to return this device to BB and purchase directly from Lenovo so I can choose the extended warranty option, I will. However, this does not seem ideal for all parties involved.
Lenovo website - New purchase - extension available
Lenovo website - My warranty options - no extension available
