Has anyone tried the trade-in program? I am having issues...

I am looking to get a new laptop and was thinking of trading in my RTX 3060 legion 5.

When I try to go through the trade in process, it allows me to fill out the form until the "processor" drop down.

I select my processor ( I also tried with every other processor) and that's all, it wont let me use the HDD, memory or SSD forms and just tells me it is worth 0 dollars. 

Has anyone used this successfully?