LOQ 15AHP9 randomly resets

Discussion

The laptop is basically brand new, so I suppose I can get "official" support. But I saw another post somewhere about the same thing. The screen goes black, the Lenovo logo appears and then the desktop reappears. Sadly with whatever I was doing gone. The times it happened I was using File Explorer cleaning up files on my NAS.

Have other people seen this? I have never had a laptop that had problems right out of the box and did not expect it from Lenovo.

I did the hardware tests- no problems detected, but the tests went pretty fast. It did update from 22H2 to 23H2 to 24H2 (Windows 11). I had no say in that.

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